HOUSEKEEPER - job DESCRIPTION

Reports To: Front Desk Manager

Job Type: Full-Time/Part-Time

Salary: Competitive, commensurate with experience

As a Hotel Housekeeper at Boardwalk Suites, you will play a crucial role in maintaining the cleanliness and overall appearance of our guest rooms and public areas. Your attention to detail and commitment to high standards will ensure a comfortable and welcoming environment for our guests.

• Room Cleaning:
  
  • Clean and tidy guest rooms, including making beds, changing linens, dusting, vacuuming, and mopping.
  • Clean and sanitize bathrooms, including sinks, toilets, showers, and bathtubs.
  • Replenish room supplies such as towels, toiletries, and minibar items.
  • Report any maintenance issues or damages to the Housekeeping Supervisor.

• Public Areas:
  
  • Maintain cleanliness of public areas, including lobbies, hallways, elevators, and restrooms.
  • Ensure that common areas are free of trash, dust, and debris.
  • Clean and polish furniture, fixtures, and surfaces as needed.

• Laundry Duties:
  
  • Collect, wash, dry, fold, and distribute hotel linens and towels.
  • Ensure laundry is processed according to hotel standards and protocols.
  • Monitor and maintain laundry equipment, reporting any issues to maintenance.

• Guest Interaction:
  
  • Respond to guest requests for additional supplies or services promptly and courteously.
  • Provide excellent customer service, ensuring a positive guest experience.
  • Maintain a friendly and professional demeanor at all times.

• Inventory and Supplies:
  
  • Keep track of cleaning supplies and inform the Housekeeping Supervisor when supplies need to be replenished.
  • Properly use and store cleaning equipment and products.

• Health and Safety:
  
  • Follow all health and safety regulations to ensure a safe environment for guests and staff.
  • Use personal protective equipment (PPE) as required.
  • Properly handle and dispose of waste and hazardous materials.

• High school diploma or equivalent.
• Previous housekeeping experience in a hotel or similar environment preferred.
• Ability to work with little supervision and maintain a high level of performance.
• Strong attention to detail and a commitment to maintaining high standards of cleanliness.
• Good physical stamina and the ability to perform manual tasks such as lifting, bending, and standing for extended periods.
• Excellent communication and customer service skills.

• Strong organizational skills and the ability to manage time effectively.
• Dependable and reliable with a strong work ethic.
• Ability to work flexible hours, including weekends and holidays.
• Team player with a positive attitude and the ability to work collaboratively.

• Competitive salary.
• Employee discounts on hotel stays and amenities.
• Opportunities for career growth and development.

To Apply

Please submit your resume and a brief cover letter detailing your experience and why you would be a great fit for the Hotel Housekeeper position at Boardwalk Suites.

Boardwalk Suites is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.